Client Portal
Centralized dashboard includes ticketing, billing, remote access, password management, AI assistant and more
User-Friendly Client Portal
AutoPilot’s Client Portal transforms the way your clients interact with your MSP’s team and services. Designed with user experience in mind, our portal makes submitting, tracking, and managing service requests simpler and more efficient than ever. Clients can describe their issues in their own words, and our intelligent system accurately categorizes, itemizes, prioritizes tickets and routes tickets to an appropriate team and technician’s schedule. Give your client access to all your essential MSP resources from a centralized dashboard, including the billing portal, ScreenConnect portal, password portal, and more.
- Reduces ticket volume and encourages client independence
- Improves ticket accuracy and speeds up resolution times
- Simplify ticket submission, enhance communication and boost satisfaction
Customized Experience
A secure and organized space for all your important documents such as RMM agents, ScreenConnect agents, contracts, policies, billing and much more. Clients can upload and manage their own employees’ information, which automatically syncs with your PSA, eliminating the need for manual MSP entry. AI AutoPilot’s client portal is fully white-labeled, enabling you to integrate your own brand identity. Effortlessly add your logo, color scheme, and brand imagery to make the portal distinctly yours.
- Simplify the process for your techs to manage your clients needs
- Eliminate the need for manual entry for your techs
- Create billable hours for your technicians
