Frequently Asked Questions

Answers to Your Questions About Our Platform

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1. What is AI AutoPilot? AI AutoPilot is an advanced automation platform designed for Managed Service Providers (MSPs). It streamlines operations through intelligent automation of tasks like ticketing, client communication, and workflow management.

2. How does AI AutoPilot improve MSP operations? AI AutoPilot enhances efficiency by automating routine tasks, offering intelligent ticket triage, seamless integration with existing tools, and providing a comprehensive client portal for improved communication.

3. Is AI AutoPilot suitable for all sizes of MSPs? Yes, AI AutoPilot is scalable and customizable, making it suitable for MSPs of all sizes, from small startups to large enterprises.

Technical Questions

1. What integrations are available with AI AutoPilot? AI AutoPilot integrates with a variety of tools including Microsoft Graph API, Google Cloud API, ConnectWise Manage, ConnectWise Automate, and more. We continuously work to expand our integration capabilities.

2. How secure is AI AutoPilot? We prioritize security in all aspects of our platform. AI AutoPilot employs advanced security measures to protect data integrity and privacy, complying with industry-standard security protocols.

3. Can AI AutoPilot be customized to fit specific needs? Absolutely! AI AutoPilot offers customizable workflows and a white-labeled client portal, allowing MSPs to tailor the platform to their specific operational needs and branding.

Pilot Program Questions

1. What is the AI AutoPilot Pilot Program? The Pilot Program offers selected MSPs early access to AI AutoPilot, allowing them to experience and contribute feedback towards the development of the platform.

2. How can I join the AI AutoPilot Pilot Program? Interested MSPs can apply to join the Pilot Program through our website. Selection is based on various criteria to ensure a good fit between the MSP’s needs and the program’s goals.

3. Are there any costs associated with the Pilot Program? Participants in the Pilot Program may receive special pricing and offers as a part of their early adoption and contribution to the platform’s development.

Support Questions

1. What kind of support does AI AutoPilot offer? AI AutoPilot offers comprehensive support through various channels including email, phone, and live chat, along with a rich knowledge base and user forums.

2. Where can I find resources for training and implementation? Our website hosts a range of resources including video tutorials, user guides, and documentation to assist with training and implementation.

3. How do I provide feedback or suggest features for AI AutoPilot? We welcome feedback and suggestions through our feedback submission forms on our website or direct communication with our support team.

Still Have Questions? If you didn’t find the answer you were looking for, our support team is ready to assist you. Contact us for more information or for any specific queries you have about AI AutoPilot.